Refund and Return Policy
Yoko Sushi Refund and Return Policy
1. General Policy
Yoko Sushi strives to provide high-quality products. However, if you are not satisfied with your purchase, you may be eligible for a refund or exchange, subject to the conditions outlined below.
2. Eligibility for Refunds/Returns
Refunds or returns are only applicable for damaged or incorrect products. Please contact us within 24 hours of receiving your order to initiate a return.
3. Return Procedure
Contact us at [email protected] to initiate a return. We will provide you with instructions on how to return the product.
4. Refund Process
Refunds will be processed within 7-10 business days of receiving the returned product. The original payment method will be used for the refund.
5. Exceptions
Custom orders or personalized items are not eligible for returns or refunds.