Refund and Return Policy

Yoko Sushi Refund and Return Policy

1. General Policy

Yoko Sushi strives to provide high-quality products. However, if you are not satisfied with your purchase, you may be eligible for a refund or exchange, subject to the conditions outlined below.

2. Eligibility for Refunds/Returns

Refunds or returns are only applicable for damaged or incorrect products. Please contact us within 24 hours of receiving your order to initiate a return.

3. Return Procedure

Contact us at [email protected] to initiate a return. We will provide you with instructions on how to return the product.

4. Refund Process

Refunds will be processed within 7-10 business days of receiving the returned product. The original payment method will be used for the refund.

5. Exceptions

Custom orders or personalized items are not eligible for returns or refunds.